Digital AI assistants are becoming increasingly popular with the number of people wanting to use the technology to get various things done. Asking Siri for setting the reminders, taking notes, calling someone etc. Similarly, you can ask Amazon Alexa devices to get the weather updates or book a cab for you or control the things in your home etc. Or, logging into a conference via Amazon Echo Spot.
All the above things are done simply by giving simple voice commands to the digital assistants who process them and hit the right web service to fetch the information or to perform the action.
In case you run a car, servicing business and expose the Amazon Alexa skill to your customers by using which they can schedule a service, or know the status, etc.
If you are into banking, how cool would it be to have an Amazon Alexa Skill for your customers to transfer the funds or know their balance, etc.