Oracle BICS

Meeting the Customers’ expectations has become inevitable for any business to combat its competition. If you fall short of these expectations, customers will easily jump to any number of better options, putting your business at risk. In hyper-competitive, commoditized markets, customer experience is a competitive advantage.

Oracle CX Cloud Suite helps companies leverage the customer experience to differentiate, innovate, and improve business results. It is the most complete, integrated, and extensible customer experience solution available in the market.

Oracle CX Cloud Suite breaks down silos to deliver a seamless customer experience across marketing, sales, commerce, service, social, and configure, price, and quote (CPQ). Whether deployed modularly to tackle specific business challenges or deployed as a comprehensive solution.

Oracle BICS

Oracle's approach enables your company to

cross channel

Provide cross-channel, consistent customer experiences using pre-built business processes that span silos

enterprise applications

Integrate CX with enterprise applications, providing connections throughout the buyer’s journey and making operations more efficient

best practices

Leverage industry-specific best practices for competitive advantage and lower TCO